Ed responded to my inquiry through the Century 21 website with a packet of information about our existing property a step that no other agent took when we were searching for representation. We needed to buy and sell simultaneously and Ed's suggested approach was the safest for us not the method that would necessarily sell our home the quickest. This was a huge selling point for us as he made it clear that he wanted to do what we were comfortable with not necessarily what would get the sale finished quickly. From there Ed was always easy to contact he took the time to explain everything to us and consistently went the extra mile for us. It took is just over 1 year for us to have an offer accepted and once we did Ed listed our house and had it sold in 6 days. Ed treats real estate as a "people-business" and that approach really pays off. If you are looking for a real estate agent to buy or sell property you cannot find a better agent than Ed Keefe.