I agree with everyone who said Charlene is a great agent for first time homebuyers. We can tell she is passionate about what she does – she has a vast amount of knowledge in real estate and her easygoing personality made the process less overwhelming. Her many years of experience allowed her to give us top notch recommendations to inspectors attorneys and whatever else you may need along the way. She is very responsive to texts and emails – she was always there to answer our questions and was always honest about her responses. She was on top of deadlines and checked in with us every few weeks to make sure everything was going well. She took care of everything behind the scenes and we never had to worry about things not getting done. We truly could not have done it without Charlene.