Ms Kavanaugh is professional and efficient. My sisters and I have had no recent experience 40 years since our last real estate transaction and Lauren guided us through the process every step of the way. She answered numerous questions some of them several times!Appointments for viewings inspections contractors and appraisers were made with appropriate scheduling and accommodations that were convenient to us grandchildren dogs etc. When the first buyers had a change of heart Lauren worked to get a new buyer the very next day.In addition to excellent performance as a real estate agent she is intelligent warm and has a great sense of humor. Her "people skills" are first rate.After 42 years in our house this was an emotionally difficult time and Lauren's kindness made the transition easier. She is a keeper.